Why Did My Payment Fail or Get Returned?

Common Reasons

• Insufficient funds
• Bank debit blocks
• Incorrect bank account details
• Vendor information issues

What Happens Next

• The payment may be returned by the bank
• AvidXchange will notify EasyHOA
• You may need to re-submit the payment

Important Notes

• Some failed payments may incur return or stop-payment fees (depending on scenario)
• There is no way to detect insufficient funds or debit blocks before the first attempt

How to Reduce Failures

• Ensure sufficient funds before submitting payments
• Ask your bank to allow ACH debits from AvidXchange
• Double-check vendor details