Overview
If a vendor does not cash a check, the system automatically handles it.
Standard Timeline
- Check is issued and mailed
- Vendor has up to 90 days to deposit it
- If not cashed → the payment is refunded to the HOA
This follows AvidXchange’s standard check aging process
What You’ll See
- Payment marked as issued
- Then later updated as refunded
- Refund appears in reporting
Common Reasons Checks Aren’t Cashed
- Vendor lost the check
- Incorrect mailing address
- Vendor prefers electronic payments
What You Should Do
- Contact the vendor
- Confirm mailing details
- Reissue payment if needed (preferably via ACH)
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