This article explains what happens within the EasyHOA software when an ACH payment or credit card payment fails. Payments by owners can be made in the EasyHOA software either by an owner when logged into their owner account by an HOA manager when the manager is using their managerial access or automatically by the EasyHOA software when an owner is setup on Autopay. But what happens when one of these payments fail? Visit this page of our support site to watch a video and see screenshots.&nbsp;
<a rel="noopener noreferrer" href="https://support.easyhoa.com/failed-payments-ach-and-credit-card-transactions/" target="_blank">https://support.easyhoa.com/failed-payments-ach-and-credit-card-transactions/</a>

This article explains what happens within the EasyHOA software when an ACH payment or credit card payment fails. Payments by owners can be made in the EasyHOA software either by an owner when logged into their owner account by an HOA manager when the manager is using their managerial access or automatically by the EasyHOA software when an owner is setup on Autopay. But what happens when one of these payments fail? Visit this page of our support site to watch a video and see screenshots. 



What do i do when an ACH or credit card payment fails- ACH and Credit Card Transactions

Understanding Payment Processing Fees

Bank Account Deposit Report- Understanding CC processing fees

Failed Payments- ACH and Credit Card Transactions

Payment Processing > Convenience fees vs Surcharge Fees

Payment Processing

Payment Processing Fees - Convenience Fees

Can i add a surcharge to an owner payment?

How can I see my processing fees for charging credit cards and ACH payments?

How can i start accepting Credit Card and e-check payments in our HOA

How long does it take for funds to show up in my bank account after processing credit or ACH payments?

If an ACH payment ends up failing do I have to edit or update that payment line item in the software under the billing history for that unit?

If an owner wants to be refunded a credit card payment to pay by ACH would the HOA also be refunded the credit card processing fees? Is there any additional cost to refund a payment?

Payment Processing Fees - Explaining Convenience Fees

Tools: Payment Processing