Understanding Credits on a Unit
There are a few different ways that a unit can/should have a credit on it. The most common way that a unit will have a credit will be when an owner makes a payment when there is nothing due on their account. The other way that a unit would have a credit on it would be if it was a balance forward from a different accounting and/or management software and you are just getting started with the Easy HOA software.
Ex. Your HOA just switched management software programs and you are now using Easy HOA. If the owner of the unit “paid ahead” you would start that unit with a credit balance so that when the annual, quarterly, or monthly due gets invoiced it will automatically use that credit to pay for the newly invoiced due on the owner's unit.
For more information on how credits work, watch this video: