How to Void or Stop a Payment

Overview

You may need to cancel a payment after it has been submitted. Whether this is possible depends on the payment status.

When You Can Void a Payment

You can typically void a payment if it is:

• Still in Processing
• Has not yet been debited
• Has not been sent to the vendor

When You Cannot Void a Payment

You may not be able to cancel if:

• Funds have already been debited
• ACH has been sent
• A check has already been printed or mailed

Stop Payment Requests

If the payment is already in progress:

• A stop payment request may be submitted
• This may involve a fee
• Success is not guaranteed (depends on timing)

Best Practice

Always review payments carefully before approval. Once submitted, cancellation options are limited.