<p><span data-sheets-root="1">Navigate to the unit page and then the billing history for that unit. Locate the payment line item transaction that needs to be modified and click on the date to the left. Once you are on that payment's "transaction details" page you can edit the amount to zero and click save. You need to be aware that editing a transaction in the software does not refund any money to the homeowner. After you have edited the amount to zero you can archive that transaction by going to the 'full billing history' page selecting the box out to the left and then clicking on "archive selected transactions". For a quick tutorial watch the video on this page <a rel="noopener noreferrer" href="https://support.easyhoa.com/how-to-delete-a-payment/" target="_blank">https://support.easyhoa.com/how-to-delete-a-payment/</a></span></p>

Navigate to the unit page and then the billing history for that unit. Locate the payment line item transaction that needs to be modified and click on the date to the left. Once you are on that payment's "transaction details" page you can edit the amount to zero and click save. You need to be aware that editing a transaction in the software does not refund any money to the homeowner. After you have edited the amount to zero you can archive that transaction by going to the 'full billing history' page selecting the box out to the left and then clicking on "archive selected transactions". For a quick tutorial watch the video on this page

How can i delete or edit a payment?

How to Mass Print Invoices

How to Issue a Credit or Debit Card Refund

Understanding The Different Kinds of Dues and How They Work

How to Change the Due Date of an Invoice

How to Delete a Payment

How to Print Invoices

Setting up Due Invoices to be sent automatically

How To Send An Invoice Reminder via Email

Deleting an Invoice

Record a Payment (Cash, Check, Paypal, Zelle, etc.)

How to make a payment on a past due balance

Update or Add Billing Information For Homeowners

As a manager or board member, can i edit the date of a payment that has already been posted?

Can I hide a billing line item under the billing history section of a unit?

Can we update our billing period to 5 days, so the notice that goes out isn’t so far in advance?

How can I edit an owner Invoice or payment?

How can i print all of my invoices all at one time?

How can i setup my owners to be billed for their dues?

How do I change the Due Date of an Invoice?

How do I change the due date of an upcoming invoice for an owner?

How do I edit an invoice for a unit?

How do i print an invoice for an owner?

How do I send an invoice manually to one or more owners?

How do i setup invoices to be sent automatically?

I want to change the look of the invoices or add things to them and not just notes, how do I do that?

If I archive a billing history line item in the software will it also archive it on the owner profile?

If we are setup to generate invoices 30 days in advance, do dues that have a jan 31 due date get sent out Jan 1 or 2 ( because of 31 days in jan.).

We are looking at changing our Dues payment options. We currently charge the Assessment at the beginning of each year, and members pay once per Year. We are considering changing to a monthly cadence, can we do that?

Billing/Invoicing