<p><span data-sheets-root="1">It's important to understand the difference between Convenience fees and Surcharges. Easy HOA has opted to only support Convenience fees within its software application. The EasyHOA software does not support surcharges. The following article will help explain why: <a rel="noopener noreferrer" href="https://support.easyhoa.com/payment-processing-convenience-fees-vs-surcharge-fees/" target="_blank">https://support.easyhoa.com/payment-processing-convenience-fees-vs-surcharge-fees/</a></span></p>

It's important to understand the difference between Convenience fees and Surcharges. Easy HOA has opted to only support Convenience fees within its software application. The EasyHOA software does not support surcharges. The following article will help explain why:

Can i add a surcharge to an owner payment?

Understanding Payment Processing Fees

Bank Account Deposit Report- Understanding CC processing fees

Failed Payments- ACH and Credit Card Transactions

Payment Processing > Convenience fees vs Surcharge Fees

Payment Processing

Payment Processing Fees - Convenience Fees

How can I see my processing fees for charging credit cards and ACH payments?

How can i start accepting Credit Card and e-check payments in our HOA

How long does it take for funds to show up in my bank account after processing credit or ACH payments?

If an ACH payment ends up failing do I have to edit or update that payment line item in the software under the billing history for that unit?

If an owner wants to be refunded a credit card payment to pay by ACH would the HOA also be refunded the credit card processing fees? Is there any additional cost to refund a payment?

Payment Processing Fees - Explaining Convenience Fees

What do i do when an ACH or credit card payment fails- ACH and Credit Card Transactions

Tools: Payment Processing