2025 - 9/2 | Help Center

New Features:

Payment Processing - Fee Listener Project: This one was a lot of work, but we basically made a way for the HOA to pass the exact processing fees amount to the owner. The Unit's Account will simply show the invoiced/payment amounts in the billing history and reports (without the processing fees). The only fees that will not automatically be passed to the owners would be the fees that happen after the initial transaction such as: 1- Chargeback fees 2- Failed ACH or CC fees 3- Return/Refund Fees 4- Disbursement event payouts, etc.

Enhancements:

Bank Account Disbursement report: We adjusted the report to account for the scenario of a Chargeback. So the disbursement matches what goes into the bank
Verbiage update for new customers applying to a payment processing merchant account: for the upload voided check, we changed the verbiage to say, "Upload a voided check, bank statement, or bank letter. Deposit slips are not sufficient."

Bug Fixes:

Settings > Email Groups: Fixed an issue with the ability to add Custom emails to a group (fixed!) Also fixed a saving issue when re-saving the list, the custom emails would drop off (fixed!)
When creating/adding to an email group > the text group was created, but members were always matching exactly. We found out this was sometimes related to whether the owner was attached to a unit or not (fixed!)
Documents: issue with adding/deleting files to the folders, and updating share options (fixed!)
We are showing the HTML "source code" again on all the website widgets (fixed!)
Custom Unit fields have incorrect header locations on the export data report. (only for the custom unit fields) (fixed!)
When changing the payment date, we weren't including the time zone in the alteration, so sometimes it showed on the revenue report on the next day (fixed!).
We upgraded our Survey.js subscription to the newest update because some of the results weren't showing correctly. (fixed!)
Revenue by fee type report: when clicking the amounts, the details normally showing the unit and owner weren't showing (fixed!)
Requests Form Title: This wasn't being saved correctly when it was in spanish (fixed!)
Website > Events page: if there is a larger image saved, you can now click on it to expand the image (fixed!)
Verbiage fix for Tools > Committees: when you click on a committee, we were showing the toggle buttons for sharing the phone and email, but they both said Share email.. (fixed!)